Armstrong and Butler County offices serving a 7-county area.
Rural pediatric practice owned by Children's Hospital of Pittsburgh of UPMC.
Currently accepting new patients up to age 21 years. Most medical insurance accepted.
10 physicians, 3 physician extenders, 8 patient service representatives with varying care coordination activities, and 10 nurses.
Medical Home Statement
CCP-Armstrong joined the Pennsylvania Medical Home Initiative in 2001. We have a large registry of CYSHCN which is continually updated. We provide thorough care coordination for the most medically challenged children in our practice. We strive to provide comprehensive, compassionate, and family-oriented care to all patients. We are also involved in many community organizations which aid us in guiding children with special needs toward resources in the community. We have a core medical home team within the practice, but every employee plays an active role in providing the best care possible for patients.
The following improvements within our practice have helped us improve our medical home for children with special health care needs (CSHCN):
Color coded charts are used for CSHCN as a part of our efforts to improve recognition of children who may take more time to see in the office or who need more assistance in general.
Problem lists are kept current to ensure continuity in a large practice setting.
Regular (monthly) meetings give our medical home team a chance to discuss ongoing improvements in caring for CSHCN. At these meetings, various guests are invited to provide information helpful to providing the best care to CSHCN. For example, home nursing agencies, school officials, DME providers, and the county Elk's nurse have participated in meetings.
Each child with special needs is kept in a registry that is continually updated. The registry contains a complexity score, insurance information, primary doctor, and care coordinator.
Pre-visit questionnaires are obtained by care coordinators to help make the office visit more efficient with less wait time.
Bulletin boards with helpful information for CSHCN and their families are in two office waiting areas.
CCP-Armstrong meets with "Parent Partners" to help improve the quality of care offered by our practice and to coordinate interaction between parents of CSHCN.
For 10 years, CCP-Armstrong has offered mental health services in our office to local youth. This program is run by our nurse practitioner (who is a licensed mental health provider) and supervised monthly by a child psychiatrist from Western Psychiatric Hospital in Pittsburgh.
CCP-Armstrong is currently involved with the local elementary schools' wellness committees to develop in-school and after-school exercise programs for children, as well as improving access to healthy foods at school. Body Mass Indexes (BMI's) are tracked by computer in the office to document our ability to improve childhood obesity over time.
Care coordinators "go the extra mile" to meet the needs of CSHCN:
arranging a visit to the locker room of the local high school football team for a young football fan with severe Cerebral Palsy
convincing the local school district to supply nebulizers to each school in the district so that children with asthma would miss less school days
helping a single mother of a terminally ill infant by securing a donated baptismal dress and arranging a for a free professional photo shoot
making endless phone calls to ensure adequate home and respite care for our most medically complex patients.
CCP-Armstrong will continue to provide comprehensive, culturally-sensitive, compassionate, family-based care to all patients.
We will continue to educate ourselves about helpful resources within the community and share them with our families.
We will encourage families of CSHCN to reach out to others with similar problems.
We will strive to have more interaction with Parent Partners who can help us improve the quality of care provided to our patients.
We hope to always make CSHCN and their families feel important and welcome in our practice.