The Children's Clinic is a pediatric and adolescent inner-city practice serving the uninsured and the underinsured children who primarily reside in the city of Allentown. Care begins with newborns and extends thorough the transition of our 18-21 year old patients to an adult Medical Home. We are affiliated with Ambulatory Services of the Lehigh Valley Health Network.
Between 65% -70% of our patients speak Spanish. Two certified Medical Interpreters are on duty daily and one third of our staff is fluent in Spanish. As the patient population increases we find the need to continue hiring a diverse and multicultural staff to accommodate the burgeoning needs.
Our current patient population is 12,000 and we are looking forward to the approved expansion of services from 18 examination rooms to 34, by the middle of 2012. In the meantime, our practice remains open to children and families in need. The clinic is a general practice, focusing on all areas of children's health care. We offer specialty clinics weekly:
Medical Home Statement
We began participating in the Medical Home Initiative in 2007. Our original entry into the world of the Patient Centered Medical Home arose from our existing Case Management providers who initiated a registry. The registry evolved into our most successful tool for tracking and cohorting patients. The registry is now maintained by a full-time nurse.
As the practice is increasing we find the Medical Home approach to be even more necessary. It will assist us in increasing our efficiency and providing better patient outcomes for our chronically ill and medically complex patients.
Staffing has always been our greatest barrier when starting a new initiative. However, as the Medical Home Initiative has grown and become more visible, its value and importance have become more acknowledged. We are looking forward to increasing our staff of disease-specific case managers and educators.
Our most fulfilling accomplishments have been:
The successful transition of age appropriate patients to other medical practices.
The expansion of hours to include weekends and evenings.
The high level of staff participation in and enthusiasm for all facets of care has been rewarding and remarkable.
We are passionately anticipating our expansion and the opportunity to continue providing care of the highest quality.